Contact

📧 Email: kaschkollectionz19@gmail.com
📞 Phone: (312) 868-1871
🕘 Business Hours: Monday – Saturday | 9:00 AM – 3:00 PM

Policies and Refunds

Appointments

A 15-minute grace period is allowed.
Arrivals after 15 minutes must reschedule.

No-Shows

No-shows forfeit the appointment and payment.

Rescheduling

Each appointment is eligible for a free one time reschedule only.
Additional reschedules require a new booking.

Guests

No guests are allowed at appointments under any circumstances.

Refunds (Services)

Refunds are only available within 24 hours of booking if the appointment has not yet occurred.
After 24 hours, no refunds are issued; the one-time reschedule applies.

Products

All product sales are final.
No refunds or exchanges on products.

Health & Safety

Clients must disclose any medical conditions, skin conditions, or allergies prior to service. Services may be refused if it is not safe to proceed.

Right to Refuse Service

We reserve the right to refuse service to anyone who does not comply with policies or for safety reasons.

Payment / Booking Requirement

Full payment is required at the time of booking to secure your appointment.

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